Who to Contact with Questions or Concerns


If you have a question  concerning any matter involving a student-athlete, we suggest the following contacts.

A. When to Contact the Executive Vice Provost or the Chair of the Oversight Committee
B. When to Contact the Faculty Athletic Representative (FAR)
C. When to Contact Student Athlete Academic Services (SAAS)
D. When to Contact Judicial Affairs
E. When to Contact Other University Services

A. WHEN TO CONTACT THE EXECUTIVE VICE PROVOST OR THE CHAIR OF THE OVERSIGHT COMMITTEE

As the Oversight Committee for Athletic Academic Affairs (OCAAA) is the university committee charged with oversight of academic policy issues with respect to student-athletes, it would be appropriate to contact either the Chair of the Oversight Committee or the Vice Provost’s or Provost’s office with any concerns about the policies, conduct or role of the SAAS office, either generally or as related to its involvement with a student-athlete in your class. The Oversight Committee is composed of your faculty colleagues, and the Chair is available and eager to discuss any questions, concerns, or dilemmas. A faculty member should contact the Faculty Athletic Representative when concerns specific to a particular student athlete arise. Current OCAAA members are listed in TAB 3.

OCAAA Committee Chair

TBD

Office of the Provost

Elizabeth A. Graddy
Executive Vice Provost
ADM 204
(213) 740-6715
vpafa@usc.edu

B. WHEN TO CONTACT THE FACULTY ATHLETIC REPRESENTATIVE (FAR)

The Faculty Athletics Representative (FAR) position is mandated at every NCAA institution and provides an essential link between athletics and the academic community.  The FAR must be a full-time professor at the university and works very closely with the offices of the President, Provost, General Counsel, Athletic Director and Athletics Compliance in addition to schools, departments and committees throughout USC. One of three university representatives to the PAC-12 Conference and the NCAA, the FAR is also a member of the Provost’s Oversight Committee for Athletic Academic Affairs (OCAAA).

The core of the FAR’s responsibilities includes working with the appropriate entities in upholding academic integrity and compliance with the policies and rules governing the athletic program and maintaining student-athlete welfare.  Specific duties include monitoring student-athlete team travel and working with the Student-Athlete Academic Services (SAAS) Program to monitor academic performance, course enrollment distribution, grades and progress towards graduation.  The FAR assists students with questions and concerns about such things as transfer and changes in financial aid, and helps coordinate hearings on these topics when necessary.  The FAR is independent of the USC Athletic Department and reports directly to the President. This faculty role is helpful when students, coaches, or staff have concerns that require an academic perspective.

C.L. Max Nikias appointed Alan Green, Ph.D. to this role in July 2017. Professor Green supports student-athletes in all of the 21 NCAA sanctioned sports teams at USC. He holds a faculty appointment in the USC Rossier School of Education and serves as Faculty in Residence in Parkside Residential College.

Understanding the role and responsibilities of the FAR is essential for our student-athletes’ academic success and student experience here at USC.  For general information about the role of the FAR please visit the NCAA website.

If you need general information about the NCAA, an interpretation of an NCAA or Pac-12 rule, or if you have questions or information about a matter that you think may be a violation of NCAA or Pac-12 rules, please contact Professor Green:

Alan Green
Faculty Athletic Representative
USC Rossier School of Education
(213) 740-3255
alangree@usc.edu

C. WHEN TO CONTACT STUDENT-ATHLETE ACADEMIC SERVICES (SAAS)

Contact SAAS directly if you would like to discuss questions, complaints, or concerns you may have about the attendance or academic progress of a particular student-athlete in your class, or if you need to make special arrangements for the proctoring of a test to be administered during a trip for away competition.

Magdi El Shahawy
Senior Associate Athletic Director
Student Athletic Academic Services OC
HER B30, MC 0602
(213) 740-0885
melshaha@usc.edu

Denise Kwok
Associate Director
Student Athlete Academic Services
(213) 821-3075
dkwok@usc.edu

D. WHEN TO CONTACT JUDICIAL AFFAIRS 

Contact Student Judicial Affairs and Community Standards if you have questions or information concerning a possible violation of the University Student Conduct Code by any student, including student-athletes. In light of the NCAA requirements that student-athletes not be provided with extra benefits, it is important that student-athletes not be treated differently than other students with regard to possible academic integrity and student conduct violations.

Donna Budar-Turner
Director, USC Student Judicial Affairs and Community Standards (SJACS)
Division of Student Affairs
STU 206, MC 4894
(213) 821-7373
budartur@usc.edu

E. WHEN TO CONTACT OTHER UNIVERSITY SERVICES

Student-athletes have the same access to all university services as other students on campus. These services include Academic Support Services, Disability Services and Programs, the University Counseling Services and the Career Development Center. Faculty may wish to refer student-athletes to these services and facilities, just as they might refer any student in their class.

Denise Kwok
Director, Kortschak Center for Learning and Creativity
Student Union, 311
(213) 740-7884
dkwok@usc.edu

Christine Street
Executive Director, American Disabilities Act Compliance & Disabilities Services
(213) 821-4658
street@usc.edu

Robert Mendola
Executive Director for Student Mental Health
USC Engemann Student Health Center
1031 W. 34th Street,
Los Angeles 90089
robert.mendola@med.usc.edu

Varun Soni
Dean of Religious Life and Vice Provost for Campus Wellness and Crisis Intervention
Office of the Provost
3551 Trousdale Parkway, Suite 102
213 740-2101
vasoni@usc.edu

Lauren Opgenorth
Associate Director
USC Career Center, Internships & Experiential Education
Student Union, 201
(213) 740-1905
laurenth@usc.edu

Last updated October 2019